L o a d i n g

01 Summary

Medallia Admin Suite is a software platform that provides robust administrative capabilities for managing Medallia's customer experience management tools, allowing businesses to configure, monitor, and optimize their feedback and data collection processes to enhance customer satisfaction and drive business growth. My contributions include:

  • Led design for 5 products under the Admin Suite
  • Component design for the Medallia design system
  • Identified tasks for visual designer and content writer, responsible for delivery quality and option iterations
Publish interactive lessons with ease

Office Mix allowed teachers to perform various tasks such as inserting ink, narrations, polls, and screen captures directly into the presentation, share their creation by exporting the mix into a computer video format or publishing it to online Office 365 Video platform, and view statistical data on users viewing their creations through analytics tools.

The Mix player for students

When students play a "Mix" (the interactive lesson made via Office Mix), they can click the back and next buttons to navigate between sections, or simply hit play and run the video presentation.

In addition to the product design, I also took a stab at the marketing website preview design

marketing website - Dannielle Dan